The day before the scheduled service you will receive a text confirming appointment. As we know schedules can be ever changing, you can reschedule appointments via texts quickly and easily.
Once the technician is on the way to your home, you will receive a text with a picture and bio of the technician, so you know who to expect upon arrival.
Protect the Cleanliness of Your Home
Technicians wear protective shoe coverings to ensure no dirt or germs from prior jobs are brought into your home
Provide Flexible Options
Our technicians are trained to quickly diagnose the problem and provide 3 options to best suit your family’s needs. The options provide different energy efficiencies, warranties, price points, etc.
Transparent & Flat-Rate Quotes
Technicians can quickly provide options via Ipad during the first visit, this way no additional calls or visits are necessary to provide the quote.
All quotes are all-inclusive and transparent. If the job takes longer than expected or materials are higher than expected, we eat that cost.
We Ensure the Job is Done Right
Our technicians take the utmost pride in providing reliable and honest work. Once the technician has completed the work, he takes pictures of the newly installed unit or repairs which are reviewed to ensure proper installation. Also, these pictures are saved for future visits, warranty calls, etc.
100% Satisfaction Guaranteed
We always follow up after the service with an email and survey to ensure you are happy and all of the above steps were provided. We respond to an issue immediately and work diligently to resolve the issue.
We take pride in our name and are constantly looking to improve the way we service your home.
“Showed up and completed work on time. Reliable. Performed high quality workmanship.”
A. Porcelli, Ponte Vedra Beach, FL “Outstanding service! Great knowledge of systems. Perfectionist technicians. Timely. Accomplished install as briefed upfront and on budget. I recommend this company highly!”
“After Mother Nature zapped our AC unit in mid-August, we were sweating in a hot house. Reliable Ducts came out on same day and showed up as promised. Technician Josh thoroughly explained what was broken and had us fixed quickly (and cooling!). Such an easy, positive experience with an AC company! Highly recommend Reliable Ducts.”
“I don't usually post any thing but these guys blew me away. Beginning with the Tim the sales manager who is also the guy who picked up the phone. On time, professional and extremely knowledgeable about ac systems. His installers were on time, friendly and professional. I would highly recommend Reliable Ducts.”
“Reliable ducts was great! They were able to get out to us quickly and took care of everything. Very knowledgeable and trustworthy. Would highly recommend them to anyone.”
P. Crosley, St. Augustine, FL “Great company. Great team. Great value. And....trustworthy!”
“Im not usually one to leave reviews but I highly recommend Reliable Ducts Heating & Cooling. They are polite, professional, and are very easy to work with. They recently installed a new unit at our home and I can’t stress enough how professional and informative they were. From start to finish, Reliable Ducts heating & Cooling were able to answer any questions that I had and made the entire process easy for us. Thank you!”
“Reliable Ducts exceeded all of my expectations! They recently installed a new unit at our house and I can’t say enough good things about the process. From the initial quote through the installation the sales and install team were top notch and professional. Thanks for making a difficult process so seamless! Look forward to recommending and using you in the future.”
“Reliable Ducts Heating and Cooling has worked at several of our properties. We are very happy with their response time , quality of their work, and professionalism.”
“Reliable Ducts was amazing! We have an old, tricky house that a lot of companies passed on saying the job was too tough. These guys did an awesome job, were fairly priced (especially considering our situation), and were quick and thorough. We appreciate it!”
“We live at the beach and had new AC installed but still could not figure out a way of keeping the humidity down. Reliable Ducts took several hours just to diagnose the issue and come up with a solution that was tailored to our needs and our budget. The installation was timely and professional as well as clean and fairly priced. We installed a whole house dehumidifier, ultra violet light to maintain mold free air and added vents to create air movement. It all works perfectly now. Thank you!”
Quack Protection Plans
When your AC goes QUACK it puts unwanted stress on your family. The Quack Protection Plans help to keep your family safe during the hot Florida summers and the bitter winter freezes. Scheduled and consistent maintenance of the vital HVAC systems within your home can increase lifespan, decrease energy costs, and decrease the unwanted QUACK of your system.
We realize great service starts with great people. That's why we are always in search for qualified technicians and office personnel to join our growing team. We strive to create a system and process-oriented work environment that helps to develop employees for further growth. We provide above market compensation, quarterly bonuses, and great benefits. If you are looking for a career and not a job, click here!